Privacy Policy
Introduction to Privacy
Welcome to GiftLab AI. We are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains what information we collect, how we use it, and what choices and rights you have.
GiftLab AI is operated from Mumbai, India. By using our application, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use the App.
Information Collected
Personal Data
- • Name & Email
- • Phone & Company
- • Shipping Addresses
Financial Data
Securely handled by Razorpay. We do not store full payment card details on our infrastructure.
AI Interaction
Your conversation history, queries, and inputs used to personalize your gifting experience.
How We Use Data
Service Delivery
Processing corporate orders and managing your premium account.
AI Personalization
Leveraging inputs to curate and visualize the perfect gift hampers.
Security Protocols
Platform integrity monitoring and fraudulent activity prevention.
Legal Compliance
Adhering to tax laws and applicable Indian legal frameworks.
Data Retention
| Data Architecture | Retention Horizon |
|---|---|
| Account Credentials | Active duration + 12 months post-closure. |
| Transaction History | 7 Years (Compliance standard). |
| AI Chat Logs | 24 Months for model optimization. |
* DATA IS PURGED OR ANONYMIZED FOLLOWING THESE WINDOWS.
Your Rights & Choices
Data Control
- Request access to personal data
- Correct inaccurate information
- Execute the right to be forgotten
Communication
- Disable tracking & cookies
- Opt-out of marketing cycles
- Request data portability
Security Infrastructure
Encryption in transit using industry-standard HTTPS/TLS protocols.
End-to-end data encryption for all stored sensitive credentials.
Strict role-based access controls for platform administration.
Regular integrity audits and automated vulnerability monitoring.
Data Integrity
Our architecture is designed with a "Privacy First" mindset, ensuring that your corporate identifiers remain shielded and immutable.
Concierge Support
support@giftlab.ai
+91 123 456 7890
Monday — Friday
10 AM — 6 PM IST
DEDICATED EXPERTS AT YOUR DISPOSAL FOR SEAMLESS EXECUTION.